Amcrest releases firmware update to correct constant cloud server connection issue

Back in May, I published a report on the latest firmware update from Amcrest resulting in a constant connection to cloud servers even for non-cloud customers.  I have verified the newest firmware from Amcrest has corrected the issue.

Amcrest

After speaking with Alen from Amcrest Cloud Support, I confirmed the expected behavior is the cameras will stop attempting to connect to their cloud servers two hours after powering up.

I updated my Amcrest IP2M-841 and IP3M-943 cameras to the latest version, V2.520.AC00.18.R and V2.400.AC01.15.R  respectively. I patiently waited two hours and confirmed the connection to the cloud servers ceased.

The only connection I observed the cameras making to the internet was to 54.84.228.44.

dh.amcrestsecurity.com

This was noted in my previous post as dh.amcrestsecurity.com where the camera reads the file “readbinfile.html” as some sort of firmware check.

While it took two months to correct this issue, I still commend Amcrest for taking the matter seriously and updating their firmware.

2 Replies to “Amcrest releases firmware update to correct constant cloud server connection issue”

  1. I’ve been speaking with Hugo at Amcrest regarding this issue on my IP2M-841E cameras. They had me test an update in July but unfortunately they still haven’t fixed the IP2M-841E model firmware. I was told the R&D team was testing a new firmware version and that it would be released soon. This was a month ago…

    1. I would ask to work with Alen instead, if possible. Amcrest seems to only update one camera model’s firmware at a time. I’m not sure if they are short-staffed on development or if some other factor causes this.

Leave a Reply